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Cancellation/Re-Scheduling Policy: We understand last minute events happen, therefore if you need to cancel an appointment, please do so with a 24 hour notice. Late cancellations (between 12h and 24h) will be charged 50% of the service fee booked, and last minute cancellations/missed appointments will be charged the full service fee. If an appointment is re-scheduled past required notice time for a later date, if the re-scheduled appointment is cancelled within any time frame, there will be a full charge. You are more than welcome to send a friend as a replacement to avoid getting charged.
For Dietetic Services, we require a 48h notice of cancellation, anything under that period will be charged the full service fee.